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STUDENT SUPPORT

Queensland offers a range of student support resources, including the Queensland Student Hub Network, an international student hotline and student support staff dedicated to supporting and encouraging students.

Student Support in Queensland

Queensland prides itself on being a supportive, friendly and welcoming place for students. Tens of thousands of international students call Queensland their second home. We want to ensure students are supported and have a safe and happy experience when they choose to live in Queensland.

Queensland students can access a range of support services including free resources and information, access to student support officers, workshops and events through the Queensland Student Hub Network, and 24-hour phone support through 1800QSTUDY - Queensland's international student support hotline.

Queensland Student Hub Network

The Queensland Student Hub Network offers a range of support services for students living in Queensland including workshops, events, and access to student support officers.

The Queensland Student Hub Network is made up of the Cairns and Gold Coast Student Hubs.

Visit a student hub in Queensland

1800QSTUDY International Student Support Hotline

1800QSTUDY (1800 778 839) is a hotline for international students across Queensland. The service supports students, agents, chaperones, parents and homestay providers with 24/7 phone support and general enquires regarding studying in Queensland. Please note, 1800QSTUDY is not an emergency service number. In an emergency, please dial Triple Zero (000) and ask for police, fire or ambulance.  

Services include:

  • Support, including afterhours support
  • Accommodation advice
  • Public transport and travel advice
  • Employment advice
  • Health and wellbeing referrals
  • Legal referrals
  • Complaint referrals
  • A translations service is available

Mental health support

Headspace is creating a free area on their app called ‘Weathering the Storm’ with access to meditation, sleep, and movement exercises.

  • Headspace | Free Support for 12 - 25 Year olds
  • Beyond Blue | National Help Lines and Websites 
  • Beyond Blue | Mental Health During the COVID-19 Outbreak
  • 1800 QSTUDY (1800 778 839) | Advice on student services

We also encourage you to check your Overseas Student Health Cover to see what you are covered for in the context of COVID-19.

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